A little clarity,
before you book.
How booking, payment, and private sessions work on Consultly.
What can I book on Consultly?
A focused one-to-one session with an experienced Host. Each profile describes what they can help with. Choose a service to see its duration and price before you book.
Do I need an account to book?
No. You can book as a Guest with your name and email. Your booking and meeting links give you access to that session. Hosts have an account to manage their work.
How much does a session cost?
Each Host sets the price and duration of their services. Some services are free. The selected service shows its price and currency before you continue to payment.
When is my booking confirmed?
Your booking page shows whether a request, payment, or confirmation is pending. For a paid session, complete checkout and check the final booking status. You can join once the booking is confirmed and the room opens.
How do I join the conversation?
Open your meeting link in your browser. The room opens 15 minutes before the scheduled start. Check your camera and microphone in the lobby, then join. You can also join with either device turned off.
Can I change or cancel a booking?
Open your booking page to see the actions available for its current status. Rescheduling depends on the Host’s availability. Cancelling a booking does not itself promise a refund; check the payment status and the applicable terms.
What happens to the chat and files afterwards?
You can add messages and files for up to one day after the scheduled end, and read the meeting workspace for up to 30 days, while your session access remains valid. Save the material you need before access ends.
